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Hello, everybody, and welcome to another great episode of My Ed Tech Life.
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Thank you so much for joining me on this wonderful day and wherever it is that you're joining us from around the world.
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Thank you as always for engaging with our content.
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Thank you so much for all the likes, the shares, the follows.
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Thank you so much to our amazing sponsors, EduAid, Book Creator, Yellow Dig, and our newest sponsor, Peelback Education.
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Thank you all for your support and bringing some great conversations into our education space so that we may continue to learn and grow together.
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And today I am excited to welcome a wonderful guest.
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His name is Kyle Sumro, and I had the opportunity to meet Kyle at the Tech My School conference.
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Uh, if you are if you've heard Tech My School, you've probably, you know, are familiar with Robbie Cobbs, who was recently a guest on the show too as well.
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But I would love to welcome Kyle to the show.
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Kyle, how are you doing this morning?
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I'm doing great.
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Thanks so much for having me on, Fonse.
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Appreciate it.
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Love your show.
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Yes, absolutely.
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Thank you so much for uh reaching out and saying, like, hey man, like I want to be on your show and I've got some great stuff to share.
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And I'm really excited about that because, as you know, this is what we do here on our show.
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We love to just find some amazing educators, professionals, builders within the education space that are creating solutions for some of those problems or little things, obstacles that we may run into on our day-to-day and operations as well.
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So, Kyle, thank you so much for uh joining me today.
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So, Kyle, before we get started and we dive into the meat of the matter as far as relief roster, because we'll be talking about that.
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Kyle, can you give my audience members who are not familiar with your work just yet a little brief introduction and what your context is within the education space?
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Yeah, sure.
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Um, so I started my teaching career um in Minneapolis uh as a school bus driver.
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I think we've all had that same start, right?
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I had this very random, uh circuitous route into ed tech, but um started substitute teaching for that school and realized how much I loved teaching.
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So I actually, my bachelor's degree is in music.
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I went to Berkeley College of Music in Boston, got a degree in audio engineering and then um technically music production in engineering.
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Um great program, was looking for work and found work as a school bus driver while I was looking for work in recording studios and actually decided to change years totally because I loved being in the classroom.
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So St.
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Mary's University of Minnesota, shout out to my peeps in Winona.
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Um I ended up getting a um teaching license, 512 life science.
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We were just laughing off air too.
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I've uh I went back to school well for like an additional what 65 undergraduate credits in life science and other sciences, um, and ended up teaching basically everything except for science during most of my teaching career.
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So I've I've taught mostly computer science and digital media filmmaking, of course on media bias was really interesting.
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Um, and and was a was a tech admin, right?
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So was um head of technology at several different schools, all over the world, actually.
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So been in five countries.
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Um first overseas post was in Cameroon in Yaounde.
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Uh after that, Jeddah, Saudi Arabia at the American International School, Jeddah, then to IS Bern in Bern, Switzerland, and then uh actually back to Minnesota for one year to finish my master's degree.
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That's a funny long story about how the provost contacted me and said, your credits are about to expire for that master's you started 12 years ago or something.
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You know, I was like, we should probably go home and finish that.
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So I finished my master's and then uh went to Vietnam after that.
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Came back to Houston, back to my hometown, uh, came to Episcopal High School, was the director of technology and innovation here in uh Houston for at Episcopal for five years, and now have gone full time with Tech My School.
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So uh, if you didn't hear the interview with Robbie, you should listen to it.
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But um Robbie's one of my closest friends and has is one of the most inspirational educators I've ever met.
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Um, has such a fascinating background.
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And uh he and I worked together in Saudi.
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Actually, that's how we know each other.
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Um, and we started doing some work together in Saudi that he really took on board and kind of ran with and turned it into this amazing um assessment tool that we use to assess schools.
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When we go into start a relationship with a school, we basically start off with um uh helping run them through a self-study that is a really great non-judgmental way for them to self-identify what they want to do, what their vision is for technology.
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And um, so I I actually I'm working with him full time now because when he came to Episcopal, we had him come in and do that assessment with my team.
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And I was completely floored uh by the results of what we found.
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And I think in my ego, I was thinking, now what's this guy works with these schools in Puerto Rico?
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What's he gonna be able to do for us?
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We're this big, you know, high-powered, high-achieving, uh, really fantastic private school here in in Houston.
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And we we learned a ton about ourselves.
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Um, we learned that we did have it really amplified the good that we were doing, but then it also pointed out a few things that um we had never thought about before.
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So I think that's the beauty of the whole process with Tech My School.
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Um, but yeah, so that's where I am now.
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I'm the director of outreach and development um for the organization.
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I I helped to raise money so that we can essentially take on as many schools as we possibly can in Puerto Rico.
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So um, yeah, it's it's been really great.
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And um the reason I'm really on here talking to you is about software, right?
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And software design has been uh just something during my career that I have been able to use to solve problems for schools.
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And problems come up, and when you're sort of like mired in it, when you're in the in the weeds uh working through these problems in schools in real time, um, it's really helpful to have a skill set to be able to generate pieces of software that are totally useful for the schools, right?
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That can um systematize and and automate some of the processes that schools struggle with.
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And that is fantastic.
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Um I mean, Kyle, like I got to meet you at Tech My School, and it was just fantastic.
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I think you had just come on board uh there too as well.
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So it's great that you are working with Robbie, and I do agree Robbie is definitely kind of like uh on a whole other level and even sometimes wavelength.
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Uh, but he is fantastic.
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Like you said, he definitely has a heart for education, and he's definitely doing some great things.
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And today I'm also thankful that you get to be on the show too, as well.
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And talking a little bit about like we mentioned prior to the show, this that this may like you mentioned, he's like, well, it's just some software, it may be like unsexy software, but you know, sometimes I totally unsexy.
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Yeah, totally unsexy software.
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But you know what?
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It's like sometimes what we think and what you may think that is unsexy could be something that is potentially something that is great.
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And and the way that I learned about this, obviously, is that you you reached out to me, but seeing and hearing a little bit about what this can do, I think that this is something that is great as far as, like you mentioned, uh creating systems or having systems within your schools to be able to do certain things.
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And today we're gonna be talking about relief roster.
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So I want to ask you before we really dive in into you know what really uh you know is is relief roster when you'll demo this for us and everything.
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But I want to ask you, you know, in your educator mindset and and again, very interesting background, you know, going into from Berkeley school bus driver, and then becoming an international teacher, and then you know, being a uh tech director and innovator or innovative in innovations or tech director and innovations, I think you mentioned that at Episcopal Director of Technology and Innovation was my uh that was my role at Episcopal.
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There you go.
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And then Episcopal and now at Tech My School.
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I mean, you have seen education from some amazing lenses and also getting different perspectives.
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So I want to ask you, you know, where where did this idea of relief roster come from?
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Yeah, um, I would say it came from a pain point that is, it's almost like that death by a thousand paper cuts sort of a scenario.
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It's something that every school deals with.
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And uh public schools have there's a couple of pieces of software that exist that are very, very expensive that that do some of what this product does.
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So my product is a little bit different now.
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So I'll I'll explain some of the things I didn't tell you before the show about what it does now.
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But um I I was really shooting for something that schools who are under-resourced would not be, you know, scared out of the market, basically, um, just because we had this great product.
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Wow, they're really excited that they can't afford it.
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I don't want that to ever be the case.
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I don't want anyone to say no because they can't afford my software.
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Um, if they say no, it's because they already have a solution or they just love pain or something.
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So um in in schools, back to your question.
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Uh, the schools that I had worked in, um, by and large, they they were they were resourced very differently from each other, right?
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Some huge budgets and some way less, but they all have the same problem.
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And to me, like that's a signal, that's a red flag, uh, that something needs to be created.
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If all of these schools have similar issues, then why is there not a solution for it?
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Um, and so I was in a position where I'm a total nerd.
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I love spreadsheets.
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I've always loved spreadsheets, and I'm good with spreadsheets.
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And and and that's something it's like when you know how to change somebody, you know, change the brakes on your car, you try not to share that with anyone because then you're gonna get calls about I'm changed my brakes.
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The spreadsheet thing maybe a little different, but um, I would I would say that a lot of the the ways that I solve these problems, if you're familiar with a Rube Goldberg machine where you create something incredibly complex to solve a simple problem, that's how my spreadsheet solutions started to feel at some point.
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Um, I mean, you could ask some of my old colleagues.
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So, like if somebody types the wrong thing in the wrong cell, it destroys this whole cascade of spreadsheets.
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And I thought, this is just untenable trying to make I I would create something that worked, but like nobody wants to look at a spreadsheet.
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So then my I first started developing by um creating web apps.
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So I was creating web apps using Google Scripts to be able to interface with Google Sheets.
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And uh I every listener, by the way, just fell asleep as soon as I started saying that.
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But um I I got to the point where what I realized was users don't want to look at spreadsheets because they don't love them the way that I love them.
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So I was able to create an interface that was super simple for people to put in information and it would populate the spreadsheet.
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They never had to look at the spreadsheet.
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They don't even know there's a spreadsheet, right?
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So out of sight, out of mind for them.
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They're like, oh, this guy created a solution for this thing and it seems to be working.
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Um, the fewer people that were actually like able to mess up the code in my spreadsheets, the better for me.
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But I also still felt like there needs to be an actual interface for this that works, that is, that's that's functional, that's beautiful.
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I taught design.
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It was one of the things I love.
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I love design, right?
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I hate it that we refer to STEM and not Steam, because the A, the arts piece, that design part is absolutely essential.
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I would challenge you to find, you know, um, one of the you know big tech company CEOs who is not very in tune with the fact that like UX UI has to be on point um in order for people to enjoy using your product.
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Your product can be great, but if it looks like a website from 1998, nobody's gonna use it.
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So um yeah, so I guess that was a long answer to a simple question.
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Um, but I like solving problems that people have, and I find that software is a really interesting way to be able to go about doing that.
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There you go.
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Now Relief Roster.
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So tell us about with Relief Roster, what was the what is the pain point?
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Because I know we talked a little bit right prior to the chat, and I have seen it plethora of different ways that many school districts handle, you know, uh substitutes.
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Is that that's what we're gonna be talking about?
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Yeah, but I thought that it was something that was very unique in the way that uh relief roster can help set up the process and make it very customizable, where it's not just kind of like the next sub that's on the queue, or when you call a sub, it's like, well, they didn't want to, they didn't want the job, so it just skips over.
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But now you can actually what what I love and what I can see this, if I'm in charge of this, you know, at my campus or district, I would find obviously my pool of substitutes and then be able to divide them up by skill sets, divide them up by knowledge based, and divide them up in a certain way where now I can be like, okay, for this situation or for this uh other situation, now you can really customize that and at the campus level too, be able to do that too.
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So now that I gave all of that away and you don't even need me anymore.
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Yeah, it's like all right, see, it shows that no.
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No, tell us a little bit about that and how and the mission or the vision of Relief Roster in helping districts.
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Well, I'm I'm glad that you brought up the customizability part uh of it because when I first started designing it, what I realized is that I I don't, I'm not the owner of uh I don't have knowledge of every context that's possible with a school.
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And I will tell you, like with the first 10 clients that are using it, every single one of them has added to it over the last six months, has said, hey, our schedule looks a little different.
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So I realized, okay, the the scheduling tool, in order to set up the schedule, every school's got a different thing, right?
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I had it set up so you have like a standard, say, seven or eight period day and then a block schedule and like alternate them.
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And I realized that every school has such a unique um context to the way that they need scheduling setup.
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So the scheduler was really the first piece where I was like, okay, this this thing, the system setup part is everything for the user experience.
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So when we go about doing the system setup, it is so complex now that it's me walking like a system admin through it and getting it set to their context.
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And then after that, they don't have to think about the complexity anymore.
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It's really simple for them.
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Um, so it has that in common with that sort of spreadsheet example, right?
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That um it was it was a little too complicated for most users.
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And I would say that this is also very, very complex.
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But once we've gotten it set up so that no one has to look at the that really, really long, you know, system setup section of the app, um, it's super clean and straightforward and really easy to use and it's wired up to communicate and and um it's customizable for yeah, almost every context.
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So one context, I had a school recently that came to me and said, listen, I really like the scheduling thing, but that only gets us for the through the first like trimester, because then we completely change our schedule for the you know second trimester, and then we completely change it for the third trimester.
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And so I had to create uh I had to make the ability to create something we call time blocks, where you have all the scheduling tools, but now you can actually use all those tools within one block of time and then create a new block of time to do something completely different and then build your whole year that's in a totally customizable way.
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Um, you can create as many different divisions as you want.
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So from a district standpoint, if a district was going to roll this out, they would be able to accommodate every random customizable schedule for you know all 10, 20, 40, 100 schools that they have.
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So for school districts, um it it is it gives you the ability as a system admin to be able to see everything across all of your schools.
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Um, but at the school level, you have different roles, right?
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And so your your system admin sees more than your educational administrator, is the role that we would give to like a campus principal.
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The principal can see everything happening at their school, but they can't see things going on at the other schools.
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So um, yeah, it's it's designed to ultimately just be customized.
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And funny enough, it was actually designed for independent schools.
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Um, because that was my background, was international and independent schools.
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So my context was very um like K-12 and multiple campuses within one K-12 system, but usually a maximum of let's say like three campuses.
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So when I started thinking about the US public school district and campus setup, um that was when I had to really start expanding the customized uh the ability to customize the platform.
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That's great.
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Wow, Kyle, like one thing that I do like though, like you mentioned is that analytic component too as well, where you know you can differentiate who has access to what.
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So one of the things that I can see that being an advantage, not only like, you know, director CTO, but I mean I'm I'm assuming like the HR would be able to have access to that and see, you know, obviously from the pool of subs, because I think that is one of the biggest things right now is just being able to find substitutes, but not only that, but like be able to note that you can, you know, what kind of schedule and which subs are being selected more often, and maybe just to be able to see that and see the analytics behind it and say, okay, well, why why is this particular sub being selected more for let's say this math class?
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Is it because they do have a math background and they're able to uh you know provide instruction or provide support for students or the different skill sets that they may each uh have because as you know, some subs are former educators, some subs are aspiring educators, you know, and then of course you have some subs that you know they they sub.
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They, you know, and but retirees are yeah, retirees and but they still have a certain skill set.
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And one of the things that I find that is interesting is to be able to have your wonderful pool of subs from the beginning of the year, be able to have them and then analyze, okay, which subs are doing more stuff for more for specific schools, and you know, so there's a whole wide range of things that that you can look at, but just the fact that you're able to streamline the process and manage those absences and scheduling the the substitutes and having that placement, I think that's something that's great.
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Now, I want to ask you because I'm not too too in-depth with that, but because you are and you were a school leader and you're seeing this, is there you know, through being able to streamline this process, is there a cost savings for the district that you see, or maybe that the schools that you work with that it really helps them out in that sense?
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Yeah, so uh it's um with with tech my school, so we've we've created step back just a little bit.
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So tech my school is um sort of like a fully licensed reseller of the product.
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So because I work for Tech My School, I'm uh I'm able to promote my own product and all the proceeds actually are going back to Puerto Rico.
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So anything that any of the proceeds that come from the platform are going back to serving the kids that we serve, which I love um because that's that's a way that you know I can give back too.
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Um you you mentioned HR in there.
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So if I could pop back to that really quickly, there's actually an HR role in the platform.
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There's a subpay, uh that's one of four modules.
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So there's four modules.
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The first one that we talked about is a substitute teaching.
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There's also an absence and PTO tracking uh module, and then there's a subpay module, which only HR has access to.
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And then there's a volunteer onboarding and event management piece, which is the newest part of it.
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Um, so we I I wanted to make this so that uh a lot of the schools that we work with have they're like a religiously affiliated schools, Catholic school or something like that, and they'll have a school and a church.
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And so I wanted to create a product where you could use that for all of the employees, right?
00:21:14.370 --> 00:21:16.289
For the absence of PTO tracking.
00:21:16.289 --> 00:21:22.610
Then the school part of it uses the substitute piece, and then the volunteer management part is generally like on the church side.
00:21:22.610 --> 00:21:27.650
But independent schools and and even even public schools do a lot with volunteering anyway, right?
00:21:27.650 --> 00:21:38.690
So the platform was designed to really be kind of a one-stop shop for that any any time where there's like an event or some sort of an opening, and you need to put a person into that event.
00:21:38.690 --> 00:21:41.009
I wanted the platform to be able to handle that.
00:21:41.009 --> 00:21:46.850
So um look, get get me back on track with your your your question though, because I took a little buggy ride.
00:21:47.090 --> 00:21:52.450
Yeah, no, no, no, but that that's great because it it kind of it's a nice segue into that volunteer piece as well.
00:21:52.450 --> 00:22:18.610
And in well, I'll get into that too, because I I think that that's something that is great because I know oftentimes that we might have some parent volunteers, and obviously through those parent volunteers, there's a vetting process, you make sure you do background checks and all of that, but just to be able to put them into a system and to be able to it's like you know, they sign up and things of that sort for HR to be able to keep track of that.
00:22:18.610 --> 00:22:21.009
I think that's something that is fantastic and that's great.
00:22:21.490 --> 00:22:31.009
If I can can I cut in just for one second, I would say that that so that the subbing and the volunteer piece, they both have something really unique and common, which is the onboarding process, right?
00:22:31.009 --> 00:22:34.450
Because I already had the substitute onboarding process done.
00:22:34.450 --> 00:22:35.490
All that coding was done.
00:22:35.490 --> 00:22:40.289
And so what I was able to do is sort of transfer some of that same logic over into the volunteer section.
00:22:40.289 --> 00:22:52.850
So when you have these events for parents, you have a custom URL for your school that you send to them and it sends them uh whatever uh customized version of the onboarding um form you want them to fill out.
00:22:52.850 --> 00:23:01.970
It lets them put in custom fields, anything you want, but like by default, it's like contact information, skills, availability, that kind of thing, what things they're interested in.
00:23:01.970 --> 00:23:04.610
And then like a place for a narrative where they can just type in notes.
00:23:04.610 --> 00:23:06.769
Hey, you know, I used to do say accounting.
00:23:06.769 --> 00:23:10.050
If you have anything that's, you know, you want me to do something with spreadsheets.
00:23:10.050 --> 00:23:10.930
I I'm good at that.
00:23:10.930 --> 00:23:14.450
Or hey, I used to work in X, Y, and Z industry.
00:23:14.450 --> 00:23:26.930
So, and then the volunteer section also, the volunteer management um page also lets the volunteer manager search by skills and by availability and by all the different things that they put into the form.
00:23:26.930 --> 00:23:28.769
Each one of those has a process.
00:23:28.769 --> 00:23:35.250
So if you are a volunteer and you fill out the volunteer form, it puts you into the uh pending registrations bucket.
00:23:35.250 --> 00:23:40.289
And the whoever is assigned the volunteer manager role and the sysadmins can actually see this too.
00:23:40.289 --> 00:23:44.769
But um, they would go in and they would look at, hey, we've got three of these and they'll look through all the information.
00:23:44.769 --> 00:23:50.210
And then they can start, they can create a custom onboarding um checklist, essentially.
00:23:50.210 --> 00:23:56.610
And you don't have to fulfill all of that before you approve and onboard, but it gives you the option to do that.
00:23:56.610 --> 00:24:02.289
So, like, have they had a background check and I can upload files, I can upload like evidence of their background check.
00:24:02.289 --> 00:24:05.170
Have they been to like uh an orientation meeting?
00:24:05.170 --> 00:24:07.730
Um, have they uploaded their driver's license?
00:24:07.730 --> 00:24:09.890
Um, have they done like all of these different pieces?
00:24:09.890 --> 00:24:11.490
And it has a progress bar for them.
00:24:11.490 --> 00:24:16.050
And so at a quick glance, you can look at the uh pending registrations and say, hey, this guy's almost done.
00:24:16.050 --> 00:24:19.890
I'm actually going to reach out to him and just if he can just give me a copy of his driver's license, he's ready to go.
00:24:19.890 --> 00:24:33.250
And then um you can you can do, I haven't added this yet, but there's a company that I can uh have the like the BSA background checks um done straight from the platform, and the school would just have to pay for how many ever they used every month.
00:24:33.250 --> 00:24:37.890
Um I forget it's a few dollars, I think, um, to run them and they run quite quickly.
00:24:37.890 --> 00:24:40.850
Um so that's another piece.
00:24:40.850 --> 00:24:44.769
Like you, you you're on I wanted it to basically just be the easy button for onboarding.
00:24:44.769 --> 00:24:47.890
Anybody comes on this campus, here are our requirements.
00:24:47.890 --> 00:24:50.210
We can customize what those requirements are.
00:24:50.210 --> 00:24:52.050
Um, have they gone through the training?
00:24:52.050 --> 00:24:53.170
Check, check, check, check.
00:24:53.170 --> 00:24:54.130
Now I can onboard them.
00:24:54.130 --> 00:24:58.450
And as soon as I approve their their pending registration, they go into the directory.
00:24:58.450 --> 00:24:59.890
So they've got a substitute directory.
00:24:59.890 --> 00:25:03.009
Uh that then now they're they're actionable.
00:25:03.009 --> 00:25:06.050
And there's a whole communication portal um in there as well.
00:25:06.050 --> 00:25:14.930
So if I have a volunteer opportunity and I want to pinpoint all the people who have a specific skill, like maybe you say food service, hey, we're doing a pancake breakfast.
00:25:14.930 --> 00:25:17.330
We want somebody who has experience with food service.
00:25:17.330 --> 00:25:22.769
I mean, not that any parent couldn't come in and flip pancakes, but whatever the thing is that you want, you look for that skill.
00:25:22.769 --> 00:25:25.970
Uh, and then you're able to communicate with the people.
00:25:25.970 --> 00:25:43.570
You're like, hey, I want to create this message for all the people that say they do food service or they do, you know, A V support, or they love doing dishes, whatever the things are, you can create all of those different um skills that you want them to be able to fill out because that form is totally customizable.
00:25:44.210 --> 00:25:49.650
Uh right now you're speaking my language just in everything that you've described.
00:25:49.650 --> 00:25:55.810
And the re the reason I say this is because oftentimes, you know, there there's already like kind of platforms that are in use.
00:25:55.810 --> 00:26:00.769
But what happens is sometimes those platforms, number one, they don't offer pretty much everything that you say.